Logo Home   Settings    Up to NESFV WorkSource California
Services for People with Disabilities
ADA Questions & Answers
 
 
 
Quick Launch
Services For
Icon Businesses
Icon Job/Career Seekers
Icon People with DisABILITIES
ADA Q&A
Icon Employment
Icon State & Local Government
Icon Public Accommodations
Icon Miscellaneous
Resources
Icon ADA Resources
Icon Assistive Technology
Icon Disability Etiquette
Icon Resources
Documents
Icon Documents
Icon Newsletters
Pictures
Lists
Icon Announcements
Icon Assistive Technology
Icon Job Search Resources
Icon Eletronic Tools
Discussions
Surveys
Icon
Subject
 
Does an employer have to give preference to a qualified applicant with a disability over other applicants?
 
No. An employer is free to select the most qualified applicant available and to make decisions based on reasons unrelated to a disability. For example, suppose two persons apply for a job as a typist and an essential function of the job is to type 75 words per minute accurately. One applicant, an individual with a disability, who is provided with a reasonable accommodation for a typing test, types...
 
What employers are covered by title I of the ADA, and when is the coverage effective?
 
The title I employment provisions apply to private employers, State and local governments, employment agencies, and labor unions. Employers with 25 or more employees were covered as of July 26, 1992. Employers with 15 or more employees were covered two years later, beginning July 26, 1994.
 
What limitations does the ADA impose on medical examinations and inquiries about disability?
 
An employer may not ask or require a job applicant to take a medical examination before making a job offer. It cannot make any pre-employment inquiry about a disability or the nature or severity of a disability. An employer may, however, ask questions about the ability to perform specific job functions and may, with certain limitations, ask an individual with a disability to describe or demonstrate...
 
What practices and activities are covered by the employment nondiscrimination requirements?
 
The ADA prohibits discrimination in all employment practices, including job application procedures, hiring, firing, advancement, compensation, training, and other terms, conditions, and privileges of employment. It applies to recruitment, advertising, tenure, layoff, leave, fringe benefits, and all other employment-related activities.
 
When can an employer ask an applicant to "self-identify" as having a disability?
 
Federal contractors and subcontractors who are covered by the affirmative action requirements of section 503 of the Rehabilitation Act of 1973 may invite individuals with disabilities to identify themselves on a job application form or by other pre-employment inquiry, to satisfy the section 503 affirmative action requirements. Employers who request such information must observe section 503 requirements...
 
Who is a "qualified individual with a disability?"
 
A qualified individual with a disability is a person who meets legitimate skill, experience, education, or other requirements of an employment position that s/he holds or seeks, and who can perform the oeessential functionsî of the position with or without reasonable accommodation. Requiring the ability to perform "essential" functions assures that an individual with a disability will not...
 
Who is protected from employment discrimination?
 
Employment discrimination is prohibited against "qualified individuals with disabilities." This includes applicants for employment and employees. An individual is considered to have a "disability" if s/he has a physical or mental impairment that substantially limits one or more major life activities, has a record of such an impairment, or is regarded as having such an impairment....
Subject
 
What are public accommodations?
 
A public accommodation is a private entity that owns, operates, leases, or leases to, a place of public accommodation. Places of public accommodation include a wide range of entities, such as restaurants, hotels, theaters, doctors' offices, pharmacies, retail stores, museums, libraries, parks, private schools, and day care centers. Private clubs and religious organizations are exempt from the ADA's...
 
Will the ADA have any effect on the eligibility criteria used by public accommodations to determine who may receive services?
 
Yes. If a criterion screens out or tends to screen out individuals with disabilities, it may only be used if necessary for the provision of the services. For instance, it would be a violation for a retail store to have a rule excluding all deaf persons from entering the premises, or for a movie theater to exclude all individuals with cerebral palsy. More subtle forms of discrimination are also prohibited....
 
Does the ADA allow public accommodations to take safety factors into consideration in providing services to individuals with disabilities?
 
The ADA expressly provides that a public accommodation may exclude an individual, if that individual poses a direct threat to the health or safety of others that cannot be mitigated by appropriate modifications in the public accommodation's policies or procedures, or by the provision of auxiliary aids. A public accommodation will be permitted to establish objective safety criteria for the operation...
 
Are there any limits on the kinds of modifications in policies, practices, and procedures required by the ADA?
 
Yes. The ADA does not require modifications that would fundamentally alter the nature of the services provided by the public accommodation. For example, it would not be discriminatory for a physician specialist who treats only burn patients to refer a deaf individual to another physician for treatment of a broken limb or respiratory ailment. To require a physician to accept patients outside of his...
 
What kinds of auxiliary aids and services are required by the ADA to ensure effective communication with individuals with hearing or vision impairments?
 
Appropriate auxiliary aids and services may include services and devices such as qualified interpreters, assistive listening devices, notetakers, and written materials for individuals with hearing impairments; and qualified readers, taped texts, and Brailled or large print materials for individuals with vision impairments.
 
Are there any limitations on the ADA's auxiliary aids requirements?
 
Yes. The ADA does not require the provision of any auxiliary aid that would result in an undue burden or in a fundamental alteration in the nature of the goods or services provided by a public accommodation. However, the public accommodation is not relieved from the duty to furnish an alternative auxiliary aid, if available, that would not result in a fundamental alteration or undue burden. Both of...
 
Will restaurants be required to have brailled menus?
 
No, not if waiters or other employees are made available to read the menu to a blind customer.
 
Will a clothing store be required to have brailled price tags?
 
No, not if sales personnel could provide price information orally upon request.
 
Will a bookstore be required to maintain a sign language interpreter on its staff in order to communicate with deaf customers?
 
No, not if employees communicate by pen and notepad when necessary.
 
Are there any limitations on the ADA's barrier removal requirements for existing facilities?
 
Yes. Barrier removal need be accomplished only when it is "readily achievable" to do so.
 
What does the term "readily achievable" mean?
 
It means "easily accomplishable and able to be carried out without much difficulty or expense."
 
What are examples of the types of modifications that would be readily achievable in most cases?
 
Examples include the simple ramping of a few steps, the installation of grab bars where only routine reinforcement of the wall is required, the lowering of telephones, and similar modest adjustments.
 
Will businesses need to rearrange furniture and display racks?
 
Possibly. For example, restaurants may need to rearrange tables and department stores may need to adjust their layout of racks and shelves in order to permit access to wheelchair users.
 
Will businesses need to install elevators?
 
Businesses are not required to retrofit their facilities to install elevators unless such installation is readily achievable, which is unlikely in most cases.
 
When barrier removal is not readily achievable, what kinds of alternative steps are required by the ADA?
 
Alternatives may include such measures as in-store assistance for removing articles from inaccessible shelves, home delivery of groceries, or coming to the door to receive or return dry cleaning.
 
Must alternative steps be taken without regard to cost?
 
No, only readily achievable alternative steps must be undertaken.
 
How is "readily achievable" determined in a multisite business?
 
In determining whether an action to make a public accommodation accessible would be "readily achievable," the overall size of the parent corporation or entity is only one factor to be considered. The ADA also permits consideration of the financial resources of the particular facility or facilities involved and the administrative or fiscal relationship of the facility or facilities to the...
 
Who has responsibility for ADA compliance in leased places of public accommodation, the landlord or the tenant?
 
The ADA places the legal obligation to remove barriers or provide auxiliary aids and services on both the landlord and the tenant. The landlord and the tenant may decide by lease who will actually make the changes and provide the aids and services, but both remain legally responsible.
 
What does the ADA require in new construction?
 
The ADA requires that all new construction of places of public accommodation, as well as of "commercial facilities" such as office buildings, be accessible. Elevators are generally not required in facilities under three stories or with fewer than 3,000 square feet per floor, unless the building is a shopping center or mall; the professional office of a health care provider; a terminal, depot,...
 
Is it expensive to make all newly constructed places of public accommodation and commercial facilities accessible?
 
The cost of incorporating accessibility features in new construction is less than one percent of construction costs. This is a small price in relation to the economic benefits to be derived from full accessibility in the future, such as increased employment and consumer spending and decreased welfare dependency.
(More Items...)
 
 
Subject
 
Does the ADA apply to State and local governments?
 
Title II of the ADA prohibits discrimination against qualified individuals with disabilities in all programs, activities, and services of public entities. It applies to all State and local governments, their departments and agencies, and any other instrumentalities or special purpose districts of State or local governments. It clarifies the requirements of section 504 of the Rehabilitation Act of 1973...
 
When do the requirements for State and local governments become effective?
 
In general, they became effective on January 26, 1992.
 
How does title II affect participation in a State or local government's programs, activities, and services?
 
A state or local government must eliminate any eligibility criteria for participation in programs, activities, and services that screen out or tend to screen out persons with disabilities, unless it can establish that the requirements are necessary for the provision of the service, program, or activity. The State or local government may, however, adopt legitimate safety requirements necessary for safe...
 
Does title II cover a public entity's employment policies and practices?
 
Yes. Title II prohibits all public entities, regardless of the size of their work force, from discriminating in employment against qualified individuals with disabilities. In addition to title II's employment coverage, title I of the ADA and section 504 of the Rehabilitation Act of 1973 prohibit employment discrimination against qualified individuals with disabilities by certain public entities.
 
What changes must a public entity make to its existing facilities to make them accessible?
 
A public entity must ensure that individuals with disabilities are not excluded from services, programs, and activities because existing buildings are inaccessible. A State or local government's programs, when viewed in their entirety, must be readily accessible to and usable by individuals with disabilities. This standard, known as "program accessibility," applies to facilities of a public...
 
When must structural changes be made to attain program accessibility?
 
Structural changes needed for program accessibility must be made as expeditiously as possible, but no later than January 26, 1995. This three-year time period is not a grace period; all alterations must be accomplished as expeditiously as possible. A public entity that employs 50 or more persons must have developed a transition plan by July 26, 1992, setting forth the steps necessary to complete such...
 
What is a self-evaluation?
 
A self-evaluation is a public entity's assessment of its current policies and practices. The self-evaluation identifies and corrects those policies and practices that are inconsistent with title II's requirements. All public entities must complete a self-evaluation by January 26, 1993. A public entity that employs 50 or more employees must retain its self-evaluation for three years. Other public entities...
 
What does title II require for new construction and alterations?
 
The ADA requires that all new buildings constructed by a State or local government be accessible. In addition, when a State or local government undertakes alterations to a building, it must make the altered portions accessible.
 
How will a State or local government know that a new building is accessible?
 
A State or local government will be in compliance with the ADA for new construction and alterations if it follows either of two accessibility standards. It can choose either the Uniform Federal Accessibility Standards or the Americans with Disabilities Act Accessibility Guidelines for Buildings and Facilities, which is the standard that must be used for public accommodations and commercial facilities...
 
What requirements apply to a public entity's emergency telephone services, such as 911?
 
State and local agencies that provide emergency telephone services must provide "direct access" to individuals who rely on a TDD or computer modem for telephone communication. Telephone access through a third party or through a relay service does not satisfy the requirement for direct access. Where a public entity provides 911 telephone service, it may not substitute a separate seven-digit...
 
Does title II require that telephone emergency service systems be compatible with all formats used for nonvoice communications?
 
No. At present, telephone emergency services must only be compatible with the Baudot format. Until it can be technically proven that communications in another format can operate in a reliable and compatible manner in a given telephone emergency environment, a public entity would not be required to provide direct access to computer modems using formats other than Baudot.
 
How will the ADA's requirements for State and local governments be enforced?
 
Private individuals may bring lawsuits to enforce their rights under title II and may receive the same remedies as those provided under section 504 of the Rehabilitation Act of 1973, including reasonable attorney's fees. Individuals may also file complaints with eight designated Federal agencies, including the Department of Justice and the Department of Transportation.
Subject
 
Is the Federal government covered by the ADA?
 
The ADA does not cover the executive branch of the Federal government. The executive branch continues to be covered by title V of the Rehabilitation Act of 1973, which prohibits discrimination in services and employment on the basis of handicap and which is a model for the requirements of the ADA. The ADA, however, does cover Congress and other entities in the legislative branch of the Federal government.
 
Does the ADA cover private apartments and private homes?
 
The ADA does not cover strictly residential private apartments and homes. If, however, a place of public accommodation, such as a doctor's office or day care center, is located in a private residence, those portions of the residence used for that purpose are subject to the ADA's requirements.
 
Does the ADA cover air transportation?
 
Discrimination by air carriers in areas other than employment is not covered by the ADA but rather by the Air Carrier Access Act (49 U.S.C. 1374 (c)).
 
What are the ADA's requirements for public transit buses?
 
The Department of Transportation has issued regulations mandating accessible public transit vehicles and facilities. The regulations include requirements that all new fixed-route, public transit buses be accessible and that supplementary paratransit services be provided for those individuals with disabilities who cannot use fixed-route bus service.
 
How will the ADA make telecommunications accessible?
 
The ADA requires the establishment of telephone relay services for individuals who use telecommunications devices for deaf persons (TDD's) or similar devices. The Federal Communications Commission has issued regulations specifying standards for the operation of these services.
 
Are businesses entitled to any tax benefit to help pay for the cost of compliance?
 
As amended in 1990, the Internal Revenue Code allows a deduction of up to $15,000 per year for expenses associated with the removal of qualified architectural and transportation barriers. The 1990 amendment also permits eligible small businesses to receive a tax credit for certain costs of compliance with the ADA. An eligible small business is one whose gross receipts do not exceed $1,000,000 or whose...