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Welcome to the Customer Service Portal. In here you will find information relevant to the NESFV Work Source Center's efforts to provide you with the best service. You can tell us how to improve this site through the "Suggestions" link or tell us about your experience at our center through the Cutomer Service Comment Card.
 Customer Service Announcements
Welcome to the Customer Service Website!!!
by NESFV		 3/16/2004 14:39
Welcome to our customer service portal. Here you will be able to find relevant information regarding the Center's customer satisfaction and other important statistics, customer and staff surveys and a suggestions area to input you ideas and help us make...
 
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 Customer Service Events
There are currently no upcoming events. To add a new event, click "Add new event" below.
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 Customer Service Contacts
Last NameFirst NameBusiness PhoneE-mail Address
MaciasAbel(818) 899-6828maciasa@wsca.cc
PenaDanny(818) 890-9419dpena2@edd.ca.gov
QuevedoMaricela(818) 899-2729quevedom@wsca.cc
TreilingStewart(818) 890-9404streilin@edd.ca.gov
WilliamsMary Jane(818) 890-9452 Voice; (818) 890-9453 TTYMWillia3@edd.ca.gov
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 MSNBC News
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 MSNBC Weather
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 Customer Service Suggestions
Title
Assigned To
Mrs.
Administrator
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 Customer Service Links
  American Customer Satisfaction Index (ACSI)
  American Society for Quality
  CQI Team
  Emergency Information
  LA County Work Source California Site
  Leadership Team Portal
  Malcom Baldridge National Quality Program
  NESFV Work Source Center Leadership Team
  Project Management Institute
  The Benchmarking Network
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 Customer Service Charts
ThumbnailNamePicture Size
Customer Satisfaction Index for te fiscal year 2003-2004. CSI 2003-2004944 x 427
Chart shows real data up to the month of March 2004. Figures after March 2004 are projections. Services Count Forecast 2001-2004640 x 234
Chart shows real data up to the month of March 2004. Figures after March 2004 are projections. Returning Customer Count Forecast 2001-2004640 x 235
Chart shows real data up to the month of March 2004. Figures after March 2004 are projections. Customer Count Forecast 2001-2004640 x 214
Thumbnail New Customer Count Forecast 2001-2004640 x 215
This chart depicts the breakdown by zip code of cutomers served in the core services area during the 2002-2003 fiscal year. Universal Access by Zip 2002-2003766 x 525
This customer satisfaction chart shows the behavior shown during the 2002-2003 fiscal year. CSI 2002-20031279 x 444
 

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This page was last updated on April 20, 2004.